Responsible Gambling
Nine Casino is committed to providing a safe and enjoyable gaming experience for all our players. We recognize that responsible gambling is essential to maintaining a healthy relationship between gamblers and the games they play. As a licensed online casino, we take our regulatory obligations seriously and are dedicated to promoting responsible gaming practices among our customers.
What Is Responsible Gambling?
Responsible gambling means treating gambling as entertainment, not a source of income. At Nine Casino, we encourage players to set limits on their spending, wagering, and session time to avoid developing unhealthy habits. Some warning signs of problem gambling include:
- Increasing bet sizes to chase losses
- Gambling beyond affordable means
- Neglecting personal or professional responsibilities
- Feeling anxious or distressed about gambling
Tools to Stay in Control
We offer a range of tools to help players stay in control, including:
- Deposit Limits: Set daily, weekly, or monthly limits on deposits to prevent overspending.
- Wagering Limits: Set limits on the amount you can wager per game or session.
- Session Time Limits: Set time limits on your gaming sessions to avoid extended play.
- Reality Checks: Receive regular reminders about your gaming habits and balance.
- Loss Limits: Set limits on losses to prevent chasing losses.
- Self-Exclusion Options: Temporarily or permanently exclude yourself from playing at Nine Casino.
How to Request Limits or Exclusion
To set limits or activate self-exclusion, please follow these steps:
- Log in to your account and navigate to the "Responsible Gaming" section.
- Click on "Set Deposit Limit," "Set Wagering Limit," or "Self-Exclusion."
- Choose the limit you wish to set or confirm your self-exclusion request.
Your limits or exclusion will be applied within 24 hours, and you can adjust them at any time by contacting our support team.
Support for Problem Gambling
If you're struggling with problem gambling, don't hesitate to seek help. We encourage all players to take a break from gaming if it stops being enjoyable. Some signs of problem gambling include:
- Chasing losses
- Borrowing money to gamble
- Lying about gambling habits
- Neglecting other areas of life
If you're concerned about your or someone else's gaming habits, please contact the following organizations for support:
GamCareBeGambleAwareGambling Therapy
Protecting Minors
Nine Casino takes underage gambling very seriously and is committed to protecting minors. Underage gambling is strictly prohibited, and we use age verification methods to ensure that all players are at least 18 years old (or the minimum age required in your jurisdiction). We also recommend parental control software for parents to monitor their child's online activities.
Resources and Useful Links
For additional resources and support, please consider visiting:
- GamCare
- BeGambleAware
- Gambling Therapy
- The International Centre for Youth Gambling Research and Education (ICYGRE)
- The National Center for Responsible Gaming (NCRG)
